Our impact Case studies Dan's Story Dan came to us on a placement and it would be fair to say he was quite shy and reserved but very enthusiastic about all things digital. Over the last 18 months he has gone from strength to strength, taking part in many groups and activities and becoming an integral part of the Digitally Connected volunteer group. Dan is well liked by everyone in the centre and was able to take charge of the upgrading of 20 new PC monitors including making sure they all had the appropriate security software installed. We are thrilled to say that Dan is now part of the Staff Team as a Customer Service Apprentice. He continues to provide help and support to our IT Suite users whilst studying and learning to complete his apprenticeship.