If you are unemployed and living in North Tyneside, The Working Homes Outreach Team (WHOT) can help you.
WHOT aims to tackle the barriers that prevent people returning to work, which can include lack of confidence or feeling unsure about how to go about finding a job.
WHOT is giving a helping hand to those who have had to take time out, perhaps because of health issues, housing issues or the need to care for others. If you would like support from the team;
Call: 0191 643 6407
E-mail: email@example.com quoting 'WHOT' in the Subject Line
Or call the Meadows reception on 01913410033 to request an appointment. Outreach sessions are held in the Meadows
The team have supported over 1500 residents, with over 600 moving into employment, education or employment.
The staff will meet with you in the Meadows.
The Citizens Advice Bureau is an independent service providing free, confidential and impartial advice to everybody regardless of race, sex, disability, sexuality, nationality, ethnicity, religion and belief. Outreach surgeries are held in the Meadows every Wednesday afternoon 1-4pm.
NTCAB currently handle 69,836 problems per year from North Tyneside residents. The core service provides general advice and information across a wide subject area and specialist advice for Debt, Welfare Benefits, Housing and Community care problems. NTCAB clients and volunteers come from all sections of our community and are committed to providing an independent service and volunteering opportunities to all.
Advice and Information
Advisors don't tell clients what to do, but explain options and the possible outcomes of different actions. Clients make their own decisions and act on their own behalf or are given help and support if desired e.g. drafting letters, making phone calls etc.
The service aims:
- To provide the advice people need; for the problems they face
- To improve the policies and practices that affect people lives
The CAB service is based on 4 principles. We are:
- Independent - we will always act in the interests of our clients, without influence from any outside bodies
- Impartial - we don't judge our clients or make assumptions about them. Our service is open to everyone, and we treat everyone equally
- Confidential - we don't pass on anything a client tells us - or even the fact that they've visited us - without their permission
- Free - no-one has to pay the service we provide
Putting these principles into action enables us to provide a vital service to the people who turn to us for help each year.
Accessing Outreach Surgeries in the Meadow
Please call MWC reception on 0191 341 0033 and ask for an appointment with a CAB adviser who attends every Wednesday from 1pm to 4pm. Appointments are generally for a half hour initially.
NEFirst Credit Union was formed by the merger of a number of smaller North East based Credit Unions who have been providing savings and loan accounts for their members for more than twenty years.
NEFirst Credit Union covers the whole of the North East, including County Durham, Northumberland and all of the boroughs that make up Tyne and Wear (Newcastle, Gateshead, Sunderland, North Tyneside and South Tyneside). Anyone who lives or works in this area is eligible to join.
The benefits of being a member of NEFirst include:
- access to straightforward and secure savings accounts;
- the availability to members of loans at interest rates that are much lower than many loan providers (especially door stop lenders, pay-day loan companies and pawn brokers);
- free life insurance on savings and loans.*
We have offices in Gateshead, Durham, North Shields and Birtley.
Meadows Outreach Collections are held in the Meadows every Tuesday from 12.30-1.30pm with someone to answer all your queries, open new accounts, update you on your balance or take deposits.
We are affiliated to the Association of British Credit Unions Ltd. (ABCUL)
Care & Connect is a new service for adults in North Tyneside that helps you find ways to stay independent. We provide advice and information about local care and support services.
Care & Connect can help you with:
- Information and advice about local care and support services
- managing your home
- participating in your community
- meeting new people
- finding voluntary work, helping others, training or learning
- advice regarding equipment to help you stay safe in your home
- help to plan for your future care needs
- getting the best out of your direct payment
- information about adult social care
You can also meet with a Care & Connect navigator every Thursday at the Meadows between 11am and 2pm.
The Planning Cafe is a friendly place where people with learning disabilities and their family can get help to make their own support plan....and have a cuppa!
- We can help you with problems, worries and questions.
- We can help you understand about your personal budgets and how to make a support plan.
- We can help you to find out what’s going on in your area.
The Planning Cafe runs at the Meadows every Thursday from 10am until 1pm where our friendly staff will be more than delighted to help you.
With significant changes in legal aid, navigating family law is a complex matter. Gordon Brown’s deliver free outreach sessions to individuals or families experiencing dispute to assist in determining an appropriate way forward. Sessions are held in the Meadows every fortnight (time/days). If you would like an appointment, please contact our reception on 0191 3410033 to request a suitable time for you.
We are firmly embedded in our community and have developed strategic alliances to strengthen service delivery, to ensure the voice of our community is heard and to influence policy and decision making. As part of North Tyneside’s Strategic Partnership, we sit on a number of boards including:
- Mayors Welfare Reform Taskforce
- Green North Tyneside Partnership Board
In addition we work very closely with its voluntary community sector colleagues to develop cohesive services, and pathways for effective deliver. Working through our local infrastructure agency VODA, MWC has a place on the Chief Officers Forum.
We are incredibly privileged to have some amazing support for our work, particularly at a time when public spending cuts are impacting local services and therefore increasing demand for our services.
Based in the heart of Meadow Well supporting the two wards of highest deprivation (top 5% in England) the challenges our residents are facing are wide and deep. Welfare reforms are no longer the reserve of those unemployed, they are hitting working families on low incomes and the need for support is increasing greatly. With this backdrop the drive towards economic independence is essential and gaining equal impetus from those we are here to serve.
Our own drive for economic independence now has momentum and each year we move closure to self-sustainability, but we couldn’t do this without the support of our funders. Without them we wouldn’t be able to serve the ever increasing footfall of residents – now at 16,000 per year and on behalf of those we serve, our staff and board of Trustee, we express deep gratitude and respect for their backing.
In addition to the funders listed below we receive support from St James Place Foundation, Wellesley Family Trust, Joseph Strong Frazer Trust, The Joicey Trust and R.W.Mann Trust.